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SERVICE CENTEN
Service


My company have a well-developed service assurance system to ensure that provide customers timely and thoughtful service.

The service of sale before
1:Our company can be provide the best –developed guidance for the product’s information and the choice .
2: Our .professional person will provide the plan and the consultation by free of charge.

The period of sale
1: We provide the comprehensive technical support and cooperate with the user’s selection, provide the most economical and reasonable plan.
2: We provide customer training, installation guidance and the methods of maintenance, then, conform the best solutions by free of charge.
3, we assure that the delivery time tallies with the contract ‘s date .

After-sale services
1:Quality warranty: Our products same the electromechanical products of the country comes with one year warranty . In the warranty period, users will enjoy free services,
2, Free technical advice.
3, After-sales service offices located in the city will in 12 hours, province will in 24 hours, out the province will in 48 hours, the traffic area in 72 hours .
All our products’ user can enjoy our best service , we assure service for you in 24 hours, If our section can’t service for you on time, please complaint on website , our company will deal with you on time .

The term of after-sale services
1. Scope
This term suitable for all of products of GuangZhou AOTE.

2、The term of maintenance
1: It comes with one year. During the warranty ,users can be enjoy the service by free of charge .
2; During the warranty , if there are any wrong for the goods, please with the invoice or warranty card, contact the Office of after-sales service .
3; In order to protect your rights and interests, please fill in user data integrity
4、:During the warranty , the damage not under normal usage , it don’t have the maintenance service free of charge .
5、; The user must write the reason of failure , or else for this reason for the delay , our company don’t take this charge.

3、The condition of warranty
1、During warranty period.
2、The user have the maintenance right by free of charge

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